Filing a complaint:

constructive action to highlight
a problematic situation

DID YOU KNOW?

Our free information documents are at your disposal

We have made 65 information documents available online to inform you on a variety of health-related topics. Our category filter will simplify your searches.

The right to accommodation

In terms of health, the law gives you certain rights, including the right to accommodation.

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The right to receive services in English

In terms of health, the law gives you certain rights, including the right to be served in English, within certain limits.

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The right to receive quality care

When it comes to health, the law gives you some rights such as receiving quality care. Quality care is care given in a scientifically, humanly and socially adequate manner and given in a continuous, personalized and safe manner.

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Your right to accept or refuse health care

When it comes to health, the law gives you some rights, such as accepting or refusing health care. Healthcare profesionnals must obtain your consent before any care. At any time, you have the right to accept or decline that care, in whole or in part. 

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