By your side

since 1994!

Background

The Centre d’assistance et d’accompagnement aux plaintes – Laval is almost 25 years old. All those years have enabled us to offer services ever better known by the population and strengthen the organizational structure, as well as our operation.

Here is in brief the development of our organization since its beginning:

See our annual report 2016-2017

  • Feb
    19
    94

    A Provisional Council was set up by the Comité des organismes sociaux de Laval (COSL) in order to evaluate the needs, identify appropriate means to different situations and establish a permanent structure that will adequately meet the mandate. The Council created a temporary reception service to meet the user demand.

  • May
    19
    94

    The opening of a temporary office at 4, Place Laval. The setting up of a reception service for all Laval health and social services’ users. The organization began its operation in May 1994 under the management of Mr. Jean Bélair.

  • SEP
    19
    94

    It obtains its letters patent. The legal name is:
    Organisme d'assistance et d'accompagnement de Laval.

  • NOV
    19
    94

    Opening of a permanent office at 674, boulevard des Laurentides, Laval.

  • FEB
    19
    95

    Foundation general assembly. Founding of the permanent Board of Directors. Seven (7) members were elected.

  • DEc
    19
    95

    Official appointment of the organization by the Minister J.Rochon.

  • APR
    19
    99

    Notice confirming the new legal name:
    Centre d'assistance et d'accompagnement aux plaintes - Laval

  • JUNE
    20
    02

    The office moves in its new premises at 672, boulevard des Laurentides, suite 217.

  • MAY
    20
    10

    The CAAP – Laval celebrates its 15th founding anniversary.